UPDATE DURING COVID-19
WE REMAIN OPEN FOR BUSINESS AND ARE FOLLOWING CURRENT SAFETY GUIDELINES PRESENTED BY THE CDC AS WELL AS FEDERAL, STATE, AND LOCAL OFFICIALS.
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates:
FREE economy shipping is available to All United States orders. This service is likely going to take between 4-8 business days depending on your shipping address.
USPS Priority Mail Packages and Priority Mail Express These services are likely going to take between 1-3 business days. Shipping charges for your order will be calculated and displayed at checkout. Transit times vary depending on your shipping address.
We offer worldwide shipping. The prices are direct from FedEx, based on the final delivery point and the weight of the package. Shipping charges for your order will be calculated and displayed on the checkout page, by FedEx.
Time-definite delivery typically in 8 to 20 business days for international shipping since expectations can vary greatly depending on the destination.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. FitFlik is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at Support@fitflik.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at Support@fitflik.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at Support@fitflik.com